Nextage:-Refund-Exchange Policy - Nextage Clothing

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at NextAgeClothing@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at NextAgeClothing@gmail.com.

HOW DO I APPLY FOR THE RETURN?

You must notify us within 7 days of delivery by writing to NextAgeClothing@gmail.com or by calling at 0315-8300089. At Next Age , we look at each dispute on a case-by-case basis and try to be fair to both parties.

The replacement will be sent in case of a defective/faulty/damaged item. You will be required to email photographic evidence of the defective item at NextAgeClothing@gmail.com , within 7 days of purchase before any claims can be processed.

Please note that customers are responsible for the cost of returning the items to us .

Also incase defected piece received by customer, the cost of delivery charges will be reimbursed via bank transfer.

WHAT IS YOUR SIZE EXCHANGE POLICY?

In the event you are unsatisfied with the size you purchase and would like to receive a different size, you are most welcome to send your purchase back to Next Age by contacting us via email at NextAgeClothing@gmail.com within 7 days of the delivery date.

The product/s must be unused, in the original packaging with labels and protective stickers attached.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like if the item is defective, damaged, wrong item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.